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Mining Gold in Existing Customer Data

  • 2Days

About

Key to Business! How much business are you leaving “on the table”? In this program, we’ll show you how to increase client profitability and loyalty at the same time. We’ll take a step-by-step approach that shows you how to get started, how to quantify results, and how to create and implement an ongoing “Customer Expansion” plan. This is what is Mining Gold in Your Existing Customer ​ Understanding Customer Needs Who they are ​ If you sell directly to individuals, find out your customers' gender, age, marital status and occupation. If you sell to other businesses, find out what size and kind of business they are. For example, are they a small private company or a big multinational? What they do If you sell directly to individuals, it's worth knowing their occupations and interests. If you sell to other businesses, it helps to have an understanding of what their business is trying to achieve. Why they buy If you know why customers buy a product or service, it's easier to match their needs to the benefits your business can offer. When they buy If you approach a customer just at the time they want to buy, you will massively increase your chances of success. How they buy For example, some people prefer to buy from a website, while others prefer a face-to-face meeting. How much money they have You'll be more successful if you can match what you're offering to what you know your customer can afford. What makes them feel good about buying

You can also join this program via the mobile app. Go to the app

Price

₹3,000.00

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